Only you
- Your people’s phone numbers, emails and addresses
- Every note you write about anyone
- Your income figures
- Why you are doing this, in your own words
Your data
This is the plain version. The full privacy policy says the same things at length, and if the two ever disagree, the policy wins. We wrote this page for the person on your team whose job is to ask.
Who can see what
Coaching information stops one level up on purpose. A leader three levels above you should not be coaching your recruit over your head with your own data.
Where it is
| What | Where | Notes |
|---|---|---|
| Sign-in | Google Firebase Authentication | Google sign-in. We never see or store a password. |
| Your list, notes, plans, team | Google Firebase (Firestore), US region | Encrypted in transit and at rest. Access rules are in the database itself. |
| AI features | Google Gemini API, paid plan | Google does not train on it or send it to human reviewers. Only the text a feature needs is sent, never your name, email or account id. |
| Voice notes | Same provider, then dropped | Audio is turned into text and discarded. We keep only the text you choose to save. |
| Analytics and ad cookies | Google Analytics, Google Ads, Meta, TikTok | Only if you press Allow on the cookie banner. They see which page you are on, never your list or notes. |
That is the complete list of companies that touch your data. If it ever grows, this page changes before the new one is added.
What we will never do
Never sell, rent or trade your data. Not to lead vendors, not to any firm, not to anyone. There is no version of this product where that changes.
Never train a model on it. Not ours, not anyone’s. Your list and your notes are not a dataset.
Never show your upline a phone number or a note. The database refuses the request; it is not a setting a leader can change.
Never keep you. Export everything to a file and delete your account, on request, without a reason.
Never pretend to be your compliance archive. Your firm may require records to live in a supervised system. This is not that system, and we say so.
What to keep out
The app does not need them, and no third-party tool should hold them: Social Security numbers, policy numbers, bank or account numbers, and a client’s medical or financial details. A name, a phone number, when you last talked and what they said is all it needs. Anything you add about somebody is held for you, at your direction; you are the one who has to have a reason to hold it.
The Builder Desk is an independent, third-party product. Not affiliated with, endorsed by or connected to any financial services firm, broker-dealer, carrier or training organisation. Questions go to ideahubdigital@gmail.com and reach a person.